Ad-hoc and charter sectors outside the network
Charter departments regularly sell sectors into airports the airline has never served. LFS appoints and briefs the handler, confirms turnaround capability against the aircraft type, arranges fuel with a supplier the airline can be credited with, files the permits, and confirms slot or PPR availability before the sector is committed. Where an airport cannot support the turnaround the airline expects — no de-icing, no wide-body stand, no night operations — we say so before the flight is sold rather than after it is on the ramp.
Diversion and irregular-operations recovery
Diversions are the case where a trip-support desk earns its place. Our 24/7 controllers pick up the aircraft at the diversion field, secure a stand and handling, arrange fuel and any required over-flight or landing clearance for the recovery sector, and coordinate crew duty extension or a hotel where the recovery is going to slip. Passenger handling, catering recovery and customs arrangements are coordinated with the airport rather than left to the crew.
Ferry, positioning and post-maintenance sectors
Ferry flights after maintenance, delivery flights and aircraft repositioning between bases need permits in the ferry configuration — often unpressurised, sometimes gear-down, occasionally on a special flight permit. We file each state on the routing in the configuration the aircraft will actually fly, arrange the tech stops with fuel and quick turnarounds, and keep the crew's paperwork aligned with what the regulator approved.
New-station trials and route proving
Before an airline commits to a station, it needs to know what the ground reality is: which handlers can meet the turnaround, what fuel actually costs there, how the permits and slots behave in season, what the customs and crew arrangements look like. LFS runs the first movements into a prospective station and reports back with observed facts rather than a brochure, so the network team can make a commercial decision on evidence.
GSA and station representation in our hub markets
Where an airline wants a permanent local presence without posting its own staff, LFS acts as General Sales Agent for passenger carriers and GSSA for cargo, and as supervisory station representative on the operational side. That covers sales representation to the local trade and freight forwarders, reservations and remittance support, handler appointment and turnaround supervision against the airline's ground operations manual, on-time performance and delay-code reporting, authority and airport liaison, and local registered representation for foreign carriers where the state requires it. Offline carriers with no current flights use the same arrangement to hold the market before a route launch. The full scope is set out at /services/airline-gsa.
Cost control and invoice discipline
Airline finance teams see the same disputes repeatedly: handling charged for services not delivered, fuel differentials that do not match the agreed formula, extra-crew and de-icing lines that nobody can attribute to a flight. LFS reconciles the ground invoices against what was actually ordered and delivered on each sector, and consolidates them into one statement per trip file.